For most support sessions — troubleshooting, setup, optimization, coaching, and everything in between.
- In-home or remote support
- All device types and platforms
- No minimum commitment
Flat-rate project pricing
For bigger jobs, we quote a flat rate upfront — so you know exactly what it'll cost before we start.
Why flat rates for projects?
Hours can quickly add up. Projects can hit snags. With a flat rate, you're protected from the unexpected — the price is the price, regardless of how long the work takes.
Common flat-rate projects
Have something else in mind? Reach out and we'll put together a quote.
Travel surcharge for Staten Island & Long Island
In-person visits to Staten Island or Long Island may include a small travel surcharge. We'll let you know the exact amount when you book — no surprises.
Frequently asked questions
How much does tech support cost?
It's $100 per hour for both in-home and remote support. Well-defined projects — a custom PC build, a website, or a security-camera install — can be quoted at a single flat rate up front.
Do you offer flat-rate pricing?
Yes. For defined projects we agree on one flat price before any work starts, so the cost is settled in advance.
Do you charge for travel?
There's no travel fee across Manhattan and most of NYC. A small travel surcharge applies only to in-person visits to Staten Island or Long Island, and we tell you the exact amount when you book.
Are there any hidden fees?
No. You'll know the hourly rate or the flat project price before we begin — no surprises on the bill.
Ready to get started?
Tell us what you need and we'll get back to you with next steps — usually within a few hours.