PC Freezing or Crashing? Programs & Games Lagging?
A client's Overwatch dropped from 240 FPS to a stuttering mess, and everything pointed at the GPU. It was a nearly-full SSD. A real case — plus an interactive diagnostic to triage your own machine.
Read the case → TroubleshootingWhen WSL Lies: the CreateVm/HCS/ERROR_FILE_NOT_FOUND Crash
WSL2 wouldn't boot after a Windows update, throwing
ERROR_FILE_NOT_FOUND. The error was lying — the real cause
was a displaced service, and the fix was a repair, not a reinstall.
Reinstalling Your Graphics Driver — A Step-by-Step Walkthrough for Non-Technical Users
Glitching, black screens, or games crashing? A full driver reinstall often fixes it. Here's the calm, no-jargon, nothing-skipped way to do it with DDU — including the one BitLocker check you must not skip.
Read the guide → Troubleshootingnvlddmkm.sys Crash? Using DaVinci Resolve? It Might Be Related...
An RTX 40-series card kept blue-screening in nvlddmkm.sys, and every forum said the same thing: RMA it. But the crashes only happened at idle — the tell that it's software, not silicon. Here's the three-setting fix in DaVinci Resolve.
Read the breakdown → TroubleshootingSYSTEM_SERVICE_EXCEPTION BSOD: Avast Was Leaking Kernel Memory
My Windows 11 workstation crashed with SYSTEM_SERVICE_EXCEPTION every ~36 hours. The dumps blamed graphics — the real culprit was Avast leaking kernel memory, over a million un-freed allocations. Here's the full diagnostic trail, with the evidence.
Read the breakdown →When the obvious fixes don't stick
If you've tried the usual fixes and the problem keeps coming back, that's where I come in — methodical, first-hand diagnosis instead of guesswork.
$100/hour